Shipping and Delivery
Empower Lifestyle uses Australia Post as their preferred delivery service provider. We try our very best to send out your packages on time every day! That means all orders received before 2pm AEST time on a business day will be shipped out that same day! Otherwise, your order will be shipped the next business day.
Australia Only:
Standard Shipping $5.00
FREE Standard Shipping on orders $85 and over
Express Shipping $10
Free Express Shipping on orders $150 and over
Contactless FREE Local Delivery on all local orders
Shipping Information:
Orders placed before 2pm AEST (on business days) will be shipped same day using Australia Post.
Express Shipping: 2 and 3 business days from when your order is placed
Standard Shipping: 3 -5 business days for orders sent via Standard Shipping.
* Please note: During peak periods, please allow 5-7 business days to receive your order*
Things you need to know:
- Items will be sent the day of ( if order is placed before 2pm AEST) or first business day after sale, we aim to have them in your mailbox within 3-5 days. To ensure a quick arrival please use a business hours address so that the item can be delivered promptly
- Once your order has been processed, you will receive an email with a tracking number. This lets you find out where your item is on its journey simply by entering the number at https://auspost.com.au/mypost/track/#/search
- We do not accept responsibility for lost or stolen parcels once they have been sent
Online Exclusive Products
Free Local Delivery and Click and Collect are not available for 'Online Exclusive' Products. Please allow 2-3 Business days from when your order is placed. All items that you have purchased that are ' Online Exclusive' will be shipped straight to your nominated shipping address. If you have both in store items and online exclusive items, click and collect is available for those items store.
Contactless Local Delivery- FREE
Feel safer with our CONTACTLESS FREE LOCAL DELIVERY service. Monday- Friday (excluding Public Holidays) with either Empower Lifestyle or Fastway Couriers.
This service covers Tamworth area including Kingswood, Calala, Oxley Vale, Westdale and Forest Hills, Windmill Hill Estate. If your Suburb is not listed, please feel free to contact us at hello@empowerlifestyle.com.au to see if free local delivery is available.
- Please allow up to 24-48hrs for your order to be delivered .
- As this is contactless delivery service, your item will be left in a safe place if you are/ are not home. If you have a designated spot for your parcel to be left, please note this in the comments section as well as any other information we need to know so your parcel is delivered to you safely.
- Please make sure you have chosen the “Free Local Delivery” option at check out and have entered the correct delivery address.
- All orders placed on a Friday, Saturday or Sunday will be delivered the coming Monday.